🔒 Privacy Policy
Last updated: January 1, 2025
Summary: We don't store your files. All uploaded files are deleted automatically within 1 hour. We don't sell your data. We use minimal analytics to improve our service.
We collect minimal information necessary to provide our services:
- Usage Data: Page visits, tool usage counts, browser type, and device type (anonymised)
- Files You Upload: Files are processed temporarily and deleted within 1 hour — we do not read, analyse, or retain your file content
- Contact Information: Only when you contact us via our contact form (name, email, message)
- Payment Data: For Pro/Business plans, processed securely via Stripe — we never store card details
2. How We Handle Your Files
Your privacy is our highest priority when it comes to file handling:
- Files uploaded to our tools are processed in a secure, isolated environment
- All files are automatically deleted within 1 hour of upload
- We do not read, scan, or analyse the content of your files
- Files are transferred over encrypted HTTPS connections
- No employee has access to your uploaded files
- Many tools (like Merge PDF, Resize Image) process files entirely in your browser — your files never leave your device
3. How We Use Information
We use the information we collect to:
- Provide, operate, and improve our tools and services
- Respond to your support requests and messages
- Send important service notifications (not marketing, unless opted in)
- Analyse aggregate usage patterns to improve tool performance
- Prevent abuse, fraud, and ensure service security
4. Information Sharing
We never sell your personal data. We may share information only in these limited cases:
- Service Providers: Trusted vendors who help operate our platform (hosting, analytics) under strict data processing agreements
- Legal Requirements: If required by law, court order, or to protect our legal rights
- Business Transfer: In the event of a merger or acquisition, with prior notice to users
5. Cookies & Tracking
We use only essential and analytics cookies:
- Essential Cookies: Required for the website to function (session management, security)
- Analytics Cookies: Anonymous usage statistics via privacy-friendly analytics. No personal data is collected
- No Advertising Cookies: We do not use tracking pixels, retargeting, or third-party advertising cookies
You can disable non-essential cookies in your browser settings at any time. See our Cookie Policy for full details.
6. Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have the following rights:
- Right to Access: Request a copy of your personal data we hold
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing of your data for certain purposes
To exercise any of these rights, contact us at contact@tool.uselaam.com. We will respond within 30 days.
7. Data Security
We implement industry-standard security measures including:
- TLS/HTTPS encryption for all data in transit
- Encrypted storage for any retained data
- Regular security audits and penetration testing
- Strict access controls and employee training
- Automatic file deletion after processing
8. Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at contact@tool.uselaam.com.
For any privacy-related questions, requests, or concerns, please contact us:
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.